The very concept of communication has several definitions, which is associated with different views of scientists and specialists on this problem. Each of the specialists in this field offers their own vision and interpretation. We will simply try to reduce everything to a common denominator.
According to the brief psychological dictionary, the concept of communication is a complex multifaceted process aimed at establishing and developing contacts and connections, including the exchange of information, interaction, perception and understanding of the interlocutor.
The meaning of the word "communication" can change. As mentioned above, this is due to different points of view characteristic of different scientists and different times. However, in general, the essence of communication remains unchanged - it is the exchange of information using various means of communication.
Characteristic properties and features of communication
The concept of interpersonal communication has three characteristics: content, functions and means. The content includes the transfer of information, understanding and perception, interaction between interlocutors, influence on each other, mutual assessment and mutual management of activities. The main functions of communication follow from the content, which are divided into communicative, informational, cognitive, emotive, conversational and creative. If at least one function of communication is absent or impaired, it suffers.
Communication structure
The communication structure includes:
- the content itself, that is, the information that people convey (knowledge, abilities, experience, skills);
- goal, that is, the needs that determined the beginning of contact (cognitive, social, cultural, creative, aesthetic, moral and others);
- means of information transmission (coding, processing, decoding, transmission on a medium, speech).
We send information not only through oral and written speech (including drawings, drawings), but also through tactile contacts (handshake, kiss, hug), sensations (observing a person’s movements or speech from a distance, including sounds, for example, breaths), technical means of communication.
The nature of communication and the need for it
A sociable person boldly steps towards new things - new knowledge, new information, new people. Open and inquisitive individuals, without noticing it themselves, provide themselves with a lot of interesting meetings, events, acquaintances, new goals, but the essence of communication, like communication itself, lies not only in this. For every person, the opportunity to communicate with others like themselves is the key to constant replenishment of life’s baggage, intellectual and psychological development. This also reveals the main goals of communication. A feature bestowed by nature helped man survive and establish himself among other, stronger species.
Do you think you would have discovered a passion for the exact sciences or music if you had not gone to school and attended these subjects, no matter how boring they may seem to you initially? No, because communication plays an extremely important role, and a teacher, teaching us a subject during school years, talking with us, students, not only reveals certain abilities, but also helps to develop them, while simultaneously instilling the basic rules of communication.
Why communication is important for humans
Special psychology - what is it?
Communication is the key to the success and survival of humanity as a species. At the dawn of civilization, people survived only by joining forces. Joint work activity, an element of which is communication, contributed to the deepening and expansion of higher nervous activity.
Without communication, humanity would stop developing
If physiological features are inherited on the basis of genetic information, then the transmission of intellectual and cultural achievements occurs only through communication between the adult generation and children.
Important! In the process of communication, the development and formation of personality occurs, social norms and spiritual values are laid.
Some people feel a low need for communication and consider themselves individualists, loners, and not in need of any social contacts. However, this is nothing more than an illusion. Without communication with others, their individuality would not appear, personality and even intellect would not be formed.
Personality formation
At the stage of a person’s development as an individual, that is, from school years, communication with parents plays a particularly important role. Ideally, you should try to talk with them as much and as often as possible, share news and current events. It is extremely important when talking with parents not to deceive them, to be frank, sincere and honest. These are the goals of communication and their basic rules at this stage.
What seems incomprehensible to schoolchildren, for example, a parental ban, in most cases turns out to be the right decision. Just imagine if in our teenage years we were allowed absolutely everything. Probably, troubles would have followed us at every step, and we, being still children, would have had no idea how to get out of them.
The period of adolescence is especially important in the development of a person and his communication skills, in parallel with which the psyche develops. A person learns the essence of communication while he is growing up, studying at school, university. During this time, life’s baggage is replenished not only with scientific knowledge, but also with ordinary life skills, experience, both other people’s and one’s own. At this stage, for the most part, you have to be in contact with peers, but this incredibly helps the formation of personality. True, if only you adhere to the basic rules of human communication.
Types of communication
Communication can be classified according to a number of characteristics.
By content
Material
Exchange of products of activity (including ritual greetings).
Cognitive
Knowledge Exchange.
Air-conditioned
Exchange of states, emotions, feelings.
Motivational
Exchange of interests, motivations and motives.
Activity
Exchange of skills, instructions.
By purpose
Biological
Contacts to support the biological development of the body. This, for example, includes sex, food, medicine.
Social
Contacts to support personal development. This includes training and communication on interests.
Affordable
Direct
By means of natural data: body, voice, individual parts of the body and tactile contact.
Indirect
By means of clothing, makeup or other external paraphernalia.
By contact
- Direct, that is, directly with the opponent.
- Indirect. Through intermediaries.
Via communication channel
- Verbal, that is, through speech.
- Non-verbal, that is, with the help of facial expressions and gestures.
According to the conditions of the situation
Formal
The personal characteristics of the partner do not matter; your emotions and feelings are hidden behind standard phrases and gestures.
Formal-role
Formal communication defined by strict boundaries of social role.
Primitivistic
Communication is established only with profitable people. When the benefit is received, the contact ends.
Business
The result of activity and the content of information are more important than the personal characteristics of the participants in the interaction.
Image
Attempts to describe the opponent’s worldview and reactions based on ideas about him.
Manipulative
Achieving your advantage through competent management of the situation and the qualities of your partner.
How did it all begin?
Have you ever thought about why a person needs communication? Try to imagine that during evolution the speech apparatus would not have begun to develop, and people themselves would not have shown any desire to somehow contact each other. What do you think, if a person had no desire to communicate and obtain new information, and therefore all the functions of communication would have been absent, there would have been evolution in the form in which we see it now and have seen it since humanity became interested in development all living things? Would we even have the slightest idea of what evolution is? The answer is clear: none of this would have happened. Communication played a role; in fact, it is the basis for the survival of all complex species, which is developed in many living organisms. And even if they present it not in the form to which we are accustomed, nevertheless...
Communication is the key to the development of civilization, the indestructible foundation of society. However, it is worth understanding that this does not only mean the sounds that we are able to reproduce with our speech apparatus. Deaf and mute people also “talk” to each other, although they use gestures rather than words to do this.
Communication in any of its forms is the exchange of information, the only possible option for transferring new knowledge, skills, experience to other people, because this is the only way to help each other, to help the human species survive and develop further, but this is not the only function of communication.
What role does communication play in human life?
The question of why a person needs communication is answered by the history of primitive society. Human speech is the “first child” of communication, which among primitive people occurred through gestures. It was then that the first rules of communication were formed, general concepts and the designation of objects were born, and then writing was formed. This is how society and society as a whole were born, and rules of interpersonal communication were established that are still in effect today.
The normal, full formation of the psyche, as well as its further development, cannot be imagined without communication. Consequently, the role of communication in human life is extremely high. This is the only way to exchange information, perceive and understand the world around us. Communication is what distinguishes the human species from other species living on Earth.
It is impossible to underestimate the role of communication in a person’s professional activity. This is a specific type of interpersonal interaction, since professional activities have their own rules of communication, limited by generally accepted rules of behavior and interpersonal relationships within one organization (company). This is also called corporate ethics.
The influence of communication on human life
Types of communication in psychology - what they include, its functions
The outside world constantly influences a person’s personality. The content of communication is the product transmitted in the process of interpersonal or group communication. The content of communication has both positive and negative effects on the psyche.
For example, if adults build pedagogical interaction with their pupil in a calm, measured style, then the child will be distinguished by balance, prudence, and self-confidence. If a child is constantly in a frantic and restless environment, he will grow up to be an unbalanced person prone to hysteria.
Communication between parents and children
The positive structure of communication with a partner is a whole science that will help you achieve the main goals of communication without stress.
Here are a few short rules for positive communication:
- Making eye contact. Words, of course, are very important, but an open and direct look will convince the interlocutor of the sincerity of intentions. While a bored and shifty gaze will make you doubt a person’s honesty and integrity.
- The use of gestures should be justified depending on the purpose and style of communication (gestures that are appropriate on vacation with friends will look ridiculous at an official meeting).
- Communication is built in the form of dialogue (polylogue), rather than monologue. If they ask a question, they first listen to the answer, and only then express their attitude to the issue under discussion (monologue speech is acceptable during lectures, reports and speeches).
- Excessive complaints and reproaches make communication toxic.
- The interlocutor is not always ready to accept truthful information presented in a direct and categorical form, so you need to carefully consider the feasibility of transmitting information and choose the form of presenting the material.
Important! The rule “a person has 2 ears and 1 mouth” means that you need to listen more than talk in order to be considered a pleasant conversationalist among others.
virtual communication
At all times, the role of communication in personality development has been colossal. In modern society, it is probably more difficult for a person to find solitude than to suffer from a lack of communication, which is increasingly moving from direct to remote form. Virtual communication is a wonderful invention of mankind, making it easier to communicate with people at a great distance from each other and quickly solving many communication problems.
Psychologists have already noted the negative consequences of such communication: long-term communication on social networks or by phone complicates direct communication. People who find a lot of topics to talk about over the phone find themselves with nothing to talk about when they meet directly. In addition, virtual communication does not impose the same responsibility on partners as direct communication (for example, so-called “trolling,” when negative or even offensive comments are made on any event, most often goes unpunished, and in direct communication such words will be severely condemned) , which also negatively affects the psyche.
If an adult is an already formed personality who is well aware of the pitfalls of virtual communication, then for the unstable psyche of a child or teenager this type of communication can be disastrous. Not knowing the value of direct communication, the child plunges headlong into the virtual space, where he sees his importance and knows the rules of communication accepted in his host community.
It is not for nothing that doctors call for limiting the time a child works with modern gadgets - this not only affects the physical health of children, but also provokes the emergence of one of the most intractable addictions - computer addiction. The task of adults is not only to provide financially for their child, but also to show the beauty of direct communication, to point out the dangers of the virtual world and its difference from reality. Domestic educational psychologists note that children with computer addiction have no idea how to relate to peers in the class, lag behind in many subjects, are irritable and unbalanced.
Positive interactions with peers
Pedagogy presents many schemes for communicating with students that contribute to the correct formation of communication skills.
Thus, communication is an integral component of human life in society. It affects a person's character, personality and quality of life. Initial communication skills are formed in infancy, then develop and improve throughout a person’s life.
Why does a person need communication?
It doesn’t matter whether you are a sociable person or a withdrawn introvert who is used to being alone, everyone needs communication. The social need to talk with others like oneself is a natural need, and without its satisfaction it is impossible to feel complete.
Communication plays a vital role in human life. The difference may lie only in its quantity and frequency. So, for someone it will be enough to go somewhere with friends once or twice a week and talk with them in order to cheer up and improve their well-being, and for the rest of the days such a person may well be alone. But for some, communication plays a more important role - such a person cannot spend even 20 minutes alone with himself, begins to suffer from boredom and experiences an irresistible desire to contact someone. By the way, such a desire is more aimed at the process itself, and not at its final result.
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Types of human temperament and their brief characteristics
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What creates the desire to communicate?
People are eager to communicate, you can call it a banal desire, but a more correct term is a need.
So, with a high probability we can say that in children communication is an innate need. It is formed under the influence of the activity exhibited by adults present nearby, and often occurs around two months.
But teenagers are convinced that they experience an irresistible desire to communicate. They are also convinced that they can do this as much as they see fit. This is why most teenagers protest against adults' attempts to control their need to spend time with friends, and therefore to have friendly conversations. At this stage, we should not forget about the basic functions of communication, which play a role in the formulation of communication skills.
In adults, the need for communication is also quite strong. Many men and women, having less contact with someone than they themselves want, begin to plunge into negativity.
Lack of interpersonal contacts and its consequences
The degree to which a person needs to contact and interact with his own kind determines his life as a whole and his location (place) in society. This could be family, work team, friends, school, university group. A person deprived of the opportunity to talk and contact with other people, and therefore unable to perform all the functions of communication, will never be able to become a social person, join society and develop culturally. It will only resemble a person in appearance.
“Mowgli children”, deprived of the opportunity to contact and interact with representatives of their species immediately after birth or in early childhood, prove this fact, and therefore how important the role of communication is in human life. Being isolated from human speech, they naturally have no idea what it’s like to talk to someone. The body of such individuals develops naturally, but the development of the psyche is delayed, or even does not occur at all. The main reason for this lies in the lack of communicative experience with other people, and therefore in the absence of all communication functions. Actually, such cases, like nothing else, prove how important it is for a person to contact and talk with other people.
What happens without communication?
Fear of pain - what is this phobia?
You can explain why communication is so important using the example of the so-called “Mowgli children” raised by animals. Babies who were completely isolated from the human community at an early age developed normally only on the physical level. The psyche was significantly delayed in development and was never properly formed, even when specialists were intensively involved in the rehabilitation of children. The “Mowgli children” were never able to fully master human speech, achieve normal mental and personal development, or master the laws of life in society.
Mowgli syndrome is a terrible consequence of the lack of human communication
That is why every person needs communication with others like themselves, at least in childhood. Some people, due to their temperamental characteristics, communicate more, others less. Being in a social environment throughout the entire period of growing up, an individual masters all leading types of activities and types of communication, which turns him into a Human in the full sense of the word.
The versatility of communication for purposes
For what and why a person, like any other living being, exhibits this kind of activity such as communication and the need for it - these are the main goals of communication. Thus, animals communicate to encourage their own kind to take certain actions or to warn them to refrain from any action. This process is subject exclusively to animal instincts, which, in fact, are guided by representatives of the fauna.
But the goals of human communication are much greater - in addition to satisfying the natural biological needs characteristic of animals, the satisfaction of cultural, social, creative, cognitive, aesthetic, intellectual, moral and other needs is also added to human interaction. Why does a person need communication? To satisfy all these needs. Speech interaction between people can safely be called multi-purpose, and the goals to which it is aimed provide more than an extensive answer to the question, why does a person need communication and what is it?
Communication styles
In communication psychology, there are several styles:
- Ritual communication is communication in which the main task is to maintain relationships with other people. In real communication, there are many so-called “rituals” - situations when a person behaves in a strictly defined way. All that is required from him is knowledge of how to behave in each specific case. For example, greeting acquaintances or strangers, talking about the weather and everyday problems - all these are elements of ritual communication.
- Manipulative communication is communication that comes down to the fact that one of the participants in the communication manipulates the other, i.e. One of the participants is a means to achieve a certain goal. But you should not assume that such communication is only negative. Professional communication and communication for the purpose of learning are manipulative in nature. In order to successfully cope with this type of communication, it is necessary to know the goals of the interlocutor, as well as the laws and techniques of manipulative communication.
- Humanistic communication is more of a personal communication that involves understanding and empathy. It is impossible to determine any single goal of humanistic communication. An example of such communication is a conversation between a doctor and a patient, pedagogical communication, etc.
- Authoritarian communication implies authoritative communication by one of the participants in communication. He does not encourage the initiative of his interlocutors; he considers his point of view to be the only correct one.
- Democratic communication - this style is characterized by encouraging the initiative of participants in the conversation, paying attention to the interests and goals of all participants in communication.
- Liberal communication. People who adhere to this style of communication are rather uninitiative, “go with the flow”, and make concessions to other participants in communication.
You need to especially carefully select your communication style when working on the psychology of communication with a client - this can be done in our online courses.
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Styles and classification
Based on some features, communication in a person’s life can be divided into direct (immediate) and indirect (mediated). In the first case, communication between the interlocutors occurs directly; they communicate with each other using appropriate facial expressions, gestures, intonation and tone.
In the second case, information between interlocutors is not transmitted directly, but indirectly (letters, documentation, media, etc.). It is worth noting that direct communication has better effectiveness and impact on the interlocutor than indirect communication. However, the first type can be more subject to emotions, since such communication in the life of every person occurs in real time, and the second - to common sense, since there is time to comprehend the situation and analyze it.
There are also formal and informal types of communication, from which it follows that relationships between people are business and personal. Consequently, the rules of communication for each of the two types will be different. In the first case, sympathy or antipathy is expressed towards each other, respect or lack thereof, trust or distrust. But business communication is the relationship that develops between people who are members of certain social groups and organizations. It is based on the rights and obligations existing in a particular group (organization). Consequently, the role of communication in a person’s professional activity and its role in everyday life are significantly different. If in the first case a person is limited by certain frameworks and rules dictated by the organization (company), then in the second he is limited only by his own opinion, desires and character traits. What may be common here is perhaps the role of education, but not the role of communication in general.
Etiquette
The concept of etiquette is of French origin, since this word first appeared at the court of the French king Louis XIV. Louis sought to weaken the influence of the courtiers around him, the most noble and influential people in France. He came up with a whole set of rules for the behavior of the nobility in the presence of the king in order to show them his greatness, to rise above his subjects.
Sitting at the same table with the king, the courtiers discovered labels lying on each seat. They described how subjects should behave in the presence of the king. Over time, the set of rules was supplemented by countless and often meaningless regulations.
Today, etiquette is the rules of behavior accepted in society, while each specific society has its own rules.
This is interesting! Speech etiquette differs greatly from country to country. In Germany, it is customary to address only friends and family by name; others are called solely by their last name. In South Korea, it is not customary to shake hands when meeting; interlocutors avoid any touching of each other. In Italy, even unfamiliar people are affectionately called “Darling”, “Sweetheart”.
Speech etiquette refers to the rules governing interpersonal communication. It depends on the age of the interlocutor, the business or friendly environment, and the place of communication.
Speech etiquette and communication culture include a number of basic rules:
- It is necessary to greet your interlocutors when meeting, to say goodbye when parting;
- You cannot interrupt your interlocutor during a conversation;
- During a conversation, you should not wave your arms wildly, raise the timbre of your voice, or gesticulate excessively;
- During business communication, speech should be literate, free from filler words, calm and restrained;
- Seniors in age, rank, position and strangers should be addressed as “you”;
- The use of swear words is unacceptable, both in personal and business communication;
- You cannot talk with your mouth full, turning your back on the interlocutor and in every possible way showing him your disinterest in the conversation.
Compliance with the rules of speech etiquette is necessary in communication to create a friendly and welcoming environment and atmosphere during a conversation.
The art of interpersonal communication
Communication is a natural process. Under ideal circumstances, all people should have free contact with each other. But in reality, in real life, some individuals experience a fear of communication, which is called social phobia. In this case, the need for contact with other people is practically or completely absent. Often, such fear arises in adolescence, which is the most difficult stage in the life of any person.
If the first experience of conscious entry into society, the first communication with someone is negative, then in the future such a person will experience problems with interpersonal connections. This minimizes the need for conversations and conversations with others like oneself, often leads to isolation or creates a desire to avoid such “irritants,” that is, society as a whole. The importance of communication in human life cannot be overestimated. It is an art and skill that is acquired over the years. It is quite natural that a person’s communication skills depend not only on his personal characteristics, but also on the environment in which he was (is) at different stages of his life.
However, by following the rules of interpersonal communication, you can avoid many troubles:
- speak to another person in the way that you yourself consider best and only true;
- show respect to the person you are talking to;
- Express trust and understanding in the person you are talking to.
Consultation for educators. The importance of communication in human life
Musina Azalia
Consultation for educators. The importance of communication in human life
Communication is a unique socio-psychological phenomenon; communication is “a complex , multifaceted process of establishing and developing contacts between people, generated by the needs of joint activities and including the exchange of information, the development of a unified interaction strategy, perception and understanding of another person .
A socio-psychological phenomenon - communication allows a person to contact each other, enriching himself with new knowledge, gives a person the opportunity to realize his importance in life and activity, this is what a person initially strives .
Without communication it is impossible to imagine a person’s life , it is necessary in joint activities, it contributes not only to the exchange of information, but also to the development of a unified strategy for the interaction of person with person in society , helps not only the perception , but also the understanding of a person by a person , promotes mutual understanding between people.
A special case of social interaction between people and the form of its manifestation is communication as a purposeful interaction in which contacts between people are established and developed, general rules, tactics and strategies of behavior are developed and observed.
The basis of communication is the needs of people to ensure living , information exchange, the implementation of general and individual tasks, and the achievement of general and individual personal goals. At the same time communication can be focused on solving business, professional problems, or purely personal-oriented and can be carried out in various spheres of people’s lives : professional and business, public cultural (social, everyday, political, religious, arts, etc., in sphere of personal relationships.
In psychology, it is customary to highlight the following patterns of communication :
-the presence of common interests, needs, values, goals of communication ;
-lack of deficit, vacuum: communication is one of the basic needs of the individual, therefore the impossibility of its full implementation forces a person to look for ways , means and abilities to realize it;
-development, expansion, improvement. If this does not happen, then communication fades and is destroyed;
- a positive attitude towards a communication . Otherwise, a so-called personalized barrier to information perception , making it difficult to both perceive and understand the information coming from such a partner.
Communication as a socio-psychological phenomenon includes the following components, which together constitute its psychological structure:
1) people's perceptions of each other;
2) people’s understanding of each other;
3) the relationship of people to each other;
In social psychology, there are three interconnected aspects of communication :
-communicative communication partners )
;
-perceptual (mutual perception and understanding of each other by people)
;
-interactive (mutual influence of partners)
.
In communication , various means and signs of the communication . All their diversity can be reduced into three groups
1) verbal (word, speech)
;
2) non-verbal (non-verbal means)
;
3) mixed (a combination of verbal and non-verbal communication , which usually happens with verbal communication ).
Types of communication
Types of communication are determined depending on the content, purpose and means of person-to-person communication . According to the content, communication is divided into the following types:
Material, it is aimed at the exchange of objects and products of activity. Here, participants engaged in individual activities exchange their products, which in themselves are a means of satisfying their immediate needs.
Cognitive communication , which involves the exchange of knowledge, which is very important in a person’s life , in his socio-psychological development.
Conditional communication , which is an exchange of mental or physiological states, here a person exerts an influence on a person that is designed to bring this or that person into a certain mental state.
Motivational communication is communication of a type that involves the exchange of motivations, goals, interests, motives, and needs.
is important in the socio-psychological development of the individual - activity communication , which basically contains the exchange of actions, operations, skills.
The second important group of types of communication consists of communication , distinguished by the purposes of communication . They are as follows: biological and social in accordance with the needs that underlie them. Biological communication is associated with the satisfaction of basic organic needs; this is communication that is necessary for the maintenance, preservation and development of the organism. Social communication is aimed at expanding and strengthening interpersonal contacts, in addition to establishing and developing interpersonal relationships and personal growth of the individual.
Interpersonal contacts can bring mutual benefits to people only when both parties act in such a way that their actions ultimately lead to the expected positive result.
Depending on the means of communication of communication are distinguished : direct and indirect, direct and indirect. With the help of natural organs given to a living being by nature (arms, head, torso, vocal cords, etc.)
direct
communication , and indirect communication is associated with the use of special means and tools for work.
The importance of communication in human life
The answer to the question of why a person needs communication comes from the history of primitive society . It was from communication , which among the first people was carried out through gestures, that human speech , concepts and designations of objects , and later writing, appeared. It was thanks to , human society emerged , and unique rules of communication between people .
The importance of communication in a person’s life cannot be overestimated. It has a huge influence on the formation of the human psyche and its proper development. Communication between people helps them exchange information, perceive and understand each other, learn from experience and share their own. Communication in a person's life distinguishes him from other biological beings on this planet.
need for communication is determined by his natural life and constant presence in society , be it a family, a team of employees, a school or student class. If a person were deprived of the opportunity to communicate from birth, he would never be able to grow into a social person, civilized and culturally developed, and would only resemble a person in appearance .
This is proven by numerous cases of the so-called “Mowgli people”
deprived of
human communication in early childhood or immediately at birth. All body systems developed quite normally in such individuals, but the psyche was very delayed in development, or even stopped altogether due to the lack of experience communicating with people . It is for this reason that we understand why a person needs to communicate with other people .
It would seem that if communication is quite natural for all people, then each of us should communicate freely and be able to do it. However, some sometimes develop a fear of communicating with people or , in other words, social phobia. This fear usually arises in adolescence, the most difficult age in a person’s life . If the first conscious entry into society is negative , then in the future the person will have problems communicating with people .
Communication skills with people are acquired with age, and the most important thing here is to master this art. of communication can help with this :
1. When communicating with a person , do it in the best way, in your opinion.
2. Show respect for the person you are talking to.
3. Trust the person you communicate with.
Conclusion
Based on the information presented in this work, we can conclude that communication is a multifaceted but holistic process of developing contacts between people, which includes three interrelated aspects: communicative, interactive and perceptual.
In social psychology, the phenomenon of communication is one of the most important, since it gives rise to such phenomena as the exchange of information, people’s perception of each other , management and leadership, cohesion and conflict, sympathy and antipathy, etc.
As a result of communication, certain contacts, interpersonal relationships occur, unification (or demarcation)
people, rules and norms of behavior are developed.
Communication is an extremely complex phenomenon in the life of an individual and humanity as a whole , it covers a large number of relationships, interpersonal relationships, is carried out in various forms and through various means, which are an integral factor of culture and are constantly being improved and enriched.
Following simple rules
As a rule, conversations with family, friends and relatives do not cause us any difficulties. We experience the strongest desire to talk with such people, especially since we know very well about their reaction to certain statements, remarks, news. The desire to communicate with strangers is not so high, but often it is forced and necessary. You need to talk to strangers only in a positive way, showing only positive qualities and character traits, being friendly. It is better to do this with a smile on your face, following the existing rules of communication. It is even more important that the phrases you say are appropriate.
Finally, we bring to your attention several effective recommendations for competently building interpersonal relationships and interacting with others:
- be sensitive and attentive to the inner world of your interlocutor;
- remember, everyone deserves respect;
- show interest in the interlocutor, find positive qualities in him;
- do not pay attention to minor shortcomings, everyone has them; there are no ideal people;
- develop your own sense of humor and self-irony.
What helps people communicate?
Daily communication between people
Naturally, the main tool of communication is our language and the ability to express our thoughts. Native speech, jargon, abbreviations, new buzzwords allow us to fully convey information.
In addition to traditional speech, there are other ways to convey information:
- Emotions;
- Facial expressions;
- Gestures;
- Body movements.
With just one movement, we are able to understand what the interlocutor wants to tell us.
The main thing is to pay attention and not miss this fleeting gesture. They are used when words can be heard by others or when it is impossible to communicate using speech. These nonverbal cues are part of our communication.
If we talk about character traits, it would be appropriate to name:
- Friendliness.
- Activity.
- Social Engagement.
- Tendency to make new acquaintances.
- Communication skills.
All of the above points push us to start a conversation.
It can be difficult for shy people to say “hello”, which is why it is so important to develop communication skills, they will always come in handy. A self-confident guy will easily approach the girl he likes, while a young man who is unsure of his abilities will hope for a lucky break. We are so different: 4 communicative types of people
